"Prior to the ride a Woow person contacted me to tell me that I had to pay £15 more for the ride (vs price charged by website) and that I would need to pay £5 for car park at airport. I called to complain about this and they said it was a mistake from their side. I found it disturbing to manage this type of things. "
"Driver was there 10 minutes before set time and was very patient waiting for everyone to get on the bus! Also on return journey we were singing and being a bit loud but he didn’t seem to have a problem, in the past I’ve have had drivers get very angry with noise "
"The driver was timely, polite, and informed. He drove carefully but expeditiously with no complications."